'Seamless intergration to your back office systems'
For customers who have a proprietary CRM or SOP back office system which holds data required for the web site, we seamlessly interface to these systems.
Usually, we will take product, stock and customer data at regular intervals, and make this information available to the web solution.
Similarly, all web orders can be sent directly to the back office system, meaning there is no manual rekeying of orders and customer data required.
Cshop administration is also used in conjunction with the customers back office to manage custom features or features unavailable in customers in their CRM systems.
Cshop successfully interfaces to many different back office systems for our customers, some of which are shown here
For those clients who wish to manage their web solution without interfaces to a third party back office, we offer Cshop Administration and Cshop CMS to facilitate control.
From here, Cshop Admin provides the functions to easily manage Customers, Orders, Settings, Offers and Media Codes, Shipping, Returns, Images, SEO, Reports, Stock Messages and other features required to make your web shop a success.
Cshop Admin is completely flexible, and offers an easily manageable console from which to control your Cshop solution.
We also offer a full and comprehensive CMS system, specifically tailored to your exact requirements.
- Search Features
- Cross Selling
- Upselling
- Audit Trail
- Quick Order Entry
- Live Stock Feed
For those clients who utilise telesales to recieve orders, we have developed a cost effective module to allow remote operators to take telephone orders and send them directly to your back office CRM/SOP system.
Effectively your web shop on one page, Cshop Telesales gives instant web access to the search, customer information, cross selling features, quick order facility, and checkout.
The cost effectiveness of having web based telesales operators to ramp up resources at peak times is obvious, and the ability to manage telesales in conjunction with web sales is a big bonus.
A Cshop solution includes all the associated web site, from house conceptual design from our
graphics team to production of all the pages you need to deliver a professional web solution.
You will see that many of our clients web sites change daily, and that's because we give you
access to as much of the site as you can manage yourself, be that graphical elements delivered
by your own marketing department, a third party agency, or simply updating information pages in
a search engine friendly way.
Cshop seamlessly interfaces to many varied Payment Gateway Providers, and in addition,
because Cshop is
PCIDSS compliant which is recognised by the card schemes.
For the smaller merchant, we are
Protx partners, who offer a low cost solution ideal for
those merchants who have under 1000 transactions per quarter.
Iocea.com Ltd. Unit 5, Saxilby Enterprise Park, Skellingthorpe Road, Saxilby, Lincoln, LN1 2LR, United Kingdom Tel: 0844 745 2000
